Experience

Managing team schedules and coordinating emergency response operations while overseeing training programs and certification maintenance for squad members.

• —Reduced documentation errors through systematic process improvements
• —Implemented training protocols for new team members
• —Managed transition to new billing system with zero compliance issues

Leading process improvements in budget tracking and expense reconciliation through automated Google Sheets systems and custom code solutions.

• —Automated budget tracking reducing manual work by 70%
• —Created code-driven expense reconciliation system
• —Developed financial dashboards for executive decision-making

Designed and implemented automated client-intake workflow for a nonprofit organization, working directly with the Executive Director.

• —Built end-to-end automated workflow using N8n
• —Delivered discovery report, integration design, and staff training
• —Reduced manual intake processing time significantly

Built and grew an e-commerce operation from scratch, handling everything from inventory tracking to marketing automation.

• —Scaled revenue from $10,000 to $20,000
• —Built automated inventory tracking and payment processing systems
• —Developed multi-channel marketing integration

Led competitive gymnastics team through 14 years of training and competition, developing leadership foundations that carry into every role since.

• —Mentored younger athletes in technique and team dynamics
• —Coordinated practice schedules and competition logistics
• —Won first place at the Doster Leadership Conference